Support

Quick fixes

• Force‑quit the app and relaunch.
• Reboot your iPhone to clear audio device state.
• Check Silent Mode and volume. ARS is designed to play sound even when Silent is on.
• Update to the latest iOS and app version.

FAQ

Audio is quiet or missing

Ensure your device volume is up. If you’re using Bluetooth, try reconnecting or using wired headphones.

Performance feels choppy

Close background apps and reboot your device. ARS runs best with some system headroom.

How do I pause a part?

Drag an animal into the Chill Zone to park it and reset its path.

Contact

If you need personal assistance, email us:

Email Support

Please include your device model, iOS version, and steps to reproduce any issue.